# Ticket Training When taking tickets keep in mind that you can not take anything that is in regards to in game as a moderator and a ticket needs to be made before you can do anything in regards to points or fossils (unless it’s for events) The Checklist: * [ ] Helped with Patreon * [ ] Patreon on their own * [ ] Patreon Upgrade * [ ] Linking/Unlinking * [ ] General Player Reports * [ ] Failed Quest * [ ] General Questions --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://staffdocs.zoomingislander.lol/mod-guide/ticket-training.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.